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Writer's pictureBen Lake

Email Etiquette: CC and BCC

You may know which fork to use for your salad, but how is your email etiquette? With every email you send, there is an option for CC (carbon copy) or BCC (blind carbon copy). For those of you who remember what actual carbon copy paper was like, adding a CC’ed email address to your email allows everyone to see to whom it is sent. However, a BCC’ed email address is hidden from other recipients. (If you are a BCC recipient be careful about how you reply or reply all, knowing that it can make for an awkward situation if your insider knowledge is revealed!) Conversely, if you are emailing a large group of people who may not want their email address shared with others, don’t use CC unless you want everyone using “reply all” for a conversation. And speaking of hitting “reply all”, did you know that an internal “reply all” email thread at Microsoft in 1997 crashed their servers? Thousands of people kept responding “okay”, “take me off this list”, and “STOP REPLYING ALL!” which of course just made everything worse! I guess the lesson here is stop and think before you hit send! 



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